Job Description

Overall Job Objective

Description

This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities.  The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek.

JOB CLASSIFICATION SUMMARY

This is the first level in a broad recreation series.   Incumbents are responsible for providing direct care for clients and the general public in area of assignment.  


DISTINGUISHING CHARACTERISTICS

General responsibilities include performing duties associated with setting up, operating and opening/closing of Town facilities. Incumbents will be responsible for answering routine questions, greeting visitors, enforcing facility rules, park rules, and crowd control, and serve in a Site Supervisor capacity.  

Examples of Duties

ESSENTIAL DUTIES

The following are intended to describe core work functions of this classification.  While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.

 

  • Promotes Town programs and Town partner programs at community outreach events and provides general information about Town parks and facilities.
  • Maintains safety rules for participants in Town programs and security of recreation sites, recreation centers, facilities, and grounds.
  • Patrols Town buildings, facilities, parks and property to ensure compliance with rules, regulations, policies; reports damage, vandalism, misuse and graffiti.
  • Sets up needed equipment and supplies for games, classes, rentals and/or activities.
  • Ensures the safekeeping and monitoring of all equipment necessary for recreation programs/rentals; transports equipment and supplies to and from sites.
  • Promotes park cleanliness, checks and monitors park restrooms, activities, and rentals. General cleaning and maintenance of Town facilities as needed/directed.
  • Interacts in a helpful, positive manner with the public; provides accurate information and responds to public inquiries about recreation programs and facility rules; provides prompt and courteous customer service in the front desk area in person, on telephone; assists customers with recreation program registrations.
  • May serve as lead over recreation programs and events.
  • Performs other duties of a similar nature or level.

Additional duties when assigned as a Site Supervisor:

  • Sets up apparatus and other equipment and issues supplies; preps athletic fields and ball diamonds.
  • Participates in delivery of recreation programs; including interaction with participants
  • Monitors sites, picking up paper and trash. 
  • Provides general cleaning of buildings and restrooms.
  • Performs routine clerical functions such as delivering flyers and answering phones or general office work.
  • Provides a safe and enjoyable recreational setting for individuals using the Town’s facilities. 
  • Performs routine maintenance on equipment. Report any malfunctioning equipment to the Supervisor.

Typical Qualifications

MINIMUM QUALIFICATIONS (at job entry)

Education and Experience:  

  • Must be at least 16 years of age; 
  • No education or experience required;
  • Customer service experience is preferred.
    For the Site Supervisor assignment: 
    • Must be at least 18 years of age.
    • Must possess a valid Arizona drivers license.
    • High School Diploma or GED, and six (6) months of experience related to area of assignment (examples: working/volunteering with children, supervising recreation, sports programs, or facilities, community service projects, and teaching or serving as a teacher’s aide, etc.); or, an equivalent of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING/CERTIFICATION REQUIREMENTS 

  • First Aid;
  • CPR/AED

KNOWLEDGE

  • Recreation sports programs, youth activities and rule interpretation.
  • Planning, organizing and problem solving.
  • First aid methods and necessary safety precautions used in recreation programming.

SKILLS

  • Providing courteous and efficient service to the public and in responding to inquiries, complaints and requests in a fair, tactful and firm manner.
  • Both verbal and written communication.
  • Establishing and maintaining effective working relationships.
  • Operating basic computer programs. 
  • Ability to write reports and fill out forms. 
  • Using critical thinking and judgement while assessing situations.
  • Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

Supplemental Information

OVERALL PHYSICAL STRENGTH DEMANDS:

Physical Strength for this classification is indicated below with an "X"

 

Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

 

Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

X

Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

 

Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

 

Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

PHYSICAL DEMANDS:

C

F

O

R

N

Continuously

Frequently

Occasionally

Rarely

Never

2/3 or more time

1/3 to 2/3 of time

Up to 1/3 time

< 1 hour per week

Never occurs

Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

Physical Demand

Brief Description

C

F

O

R

N

Standing

Communicating with co-workers, observing work site, observing work duties

 

 

X

 

 

Sitting

Desk work

X

 

 

 

 

Walking

To other departments/offices/office equipment

 

 

X

 

 

Lifting

Supplies, files

 

 

X

 

 

Carrying

Supplies, files

 

 

X

 

 

Pushing/Pulling

File draws, tables and chairs

 

 

X

 

 

Reaching

For supplies, for files

 

X

 

 

 

Handling

Paperwork

 

X

 

 

 

Fine Dexterity

Computer keyboard, telephone pad, calculator, calibrating equipment

X

 

 

 

 

Kneeling

Filing in lower drawers, retrieving items from lower shelves/ground

 

 

 

X

 

Crouching

Filing in lower drawers, retrieving items from lower shelves/ground

 

 

 

X

 

Crawling

Under equipment

 

 

 

X

 

Bending

Filing in lower drawers, retrieving items from lower shelves/ground

 

 

X

 

 

Twisting

From computer to telephone, getting inside vehicles

X

 

 

 

 

Climbing

Stairs, step stool

 

 

 

X

 

Balancing

On step stool

 

 

 

X

 

Vision

Reading, computer screen, driving

X

 

 

 

 

Hearing

Communicating with co-workers and public and on telephone, listening to equipment

X

 

 

 

 

Talking

Communicating with co-workers and public and on telephone

X

 

 

 

 

Foot Controls

Driving

 

 

X

 

 

Other (Specify)

 

 

 

 

 

 

 

MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:

Insert

 

ENVIRONMENTAL FACTORS:

D

W

M

S

N

Daily

Several Times Per Week

Several Times Per Month

Seasonally

Never

Health & Safety Factors

D

W

M

S

N

Health & Safety Factors

D

W

M

S

N

Mechanical Hazards

 

 

 

 

X

Respiratory Hazards

 

 

 

 

X

Chemical Hazards

 

 

 

 

X

Extreme Temperatures

 

 

 

X

 

Electrical Hazards

 

 

 

 

X

Noise and Vibration

 

 

 

 

X

Fire Hazards

 

 

 

 

X

Wetness/Humidity

 

 

 

 

X

Explosives

 

 

 

 

X

Physical Hazards

 

 

 

 

X

Communicable Diseases

 

 

 

X

 

 

Physical Danger or Abuse

 

 

X

 

 

 

Other (Specify Below

 

 

 

 

 

 

 

 

 

 

















 

PROTECTIVE EQUIPMENT REQUIRED:

Insert

 

 

NON-PHYSICAL DEMANDS:

C

F

O

R

N

Continuously

Frequently

Occasionally

Rarely

Never

2/3 or more time

1/3 to 2/3 of time

Up to 1/3 time

< 1 hour per week

Never occurs

Description of Non-Physical Demands

C

F

O

R

N

Time Pressure

 

 

 

X

 

Emergency Situation

 

 

 

X

 

Frequent Change of Tasks

 

 

X

 

 

Irregular Work Schedule/Overtime

 

 

 

X

 

Performing Multiple Tasks Simultaneously

 

X

 

 

 

Working Closely with Others as Part of a Team

 

X

 

 

 

Tedious or Exacting Work

 

X

 

 

 

Noisy/Distracting Environment

 

 

X

 

 

Other (Specify Below)

 

 

 

 

 












 

PRIMARY WORK LOCATION:

X

Office Environment

 

Warehouse

 

Shop

X

Recreation/Neighborhood Center

 

Vehicle

X

Outdoors

 

Combination of Office, Vehicle and Field/Outdoors

 

Other (Specify Below)

Application Instructions

A Town of Queen Creek electronic employment application is required for employment consideration. Obtain this by clicking on the link below or go to www.queencreek.org

Apply Online