Job Description

Overall Job Objective

Description

The following is a list of incentives for Civilian staff in QCPD:

  • Hiring Bonus/Incentive pay of $7,500 for Professional staff  (All hiring bonuses are listed as the net-pay you will receive):
    • $1,000 after hire date.
    • $500 after successful completion of Position-Specific Training 
    • $1,000 after successful completion of your probation
    • $2,500 after the successful completion of 1 year (after probation)
    • $2,500 after the successful completion of 2 years (after probation)
  • Vacation & Sick time front-load
    1. For the Police Civilian staff, at the time of hire you will receive a one-time addition of 80 hours of vacation and 80 hours of sick time.
    2. Vacation and sick time biweekly accruals at the normal rates for new hires.
    3. Education Bonus (if applicable)
      1. A one-time bonus for education/earned degree payable after successful completion of your probation.
      2. The degree must be from an accredited college or university with major course work in criminal justice studies, social sciences, business management, leadership, forensic science, psychology, or other degree related to the core functions of your position.
      3. The degree must be earned/awarded prior to your hire date. If you earn a degree following your hire date, you may qualify for a different educational incentive provided by the Town. More information will be provided during your initial orientation.
      4. If you have earned multiple degrees, you will receive the incentive specified for the highest degree earned/presented that relates to your core functions of your position.
      5. The incentive is as follows:
        • Associate Degree: $500
        • Bachelor Degree: $1,000
        • Masters (or higher): $1,500
      6. Moving Expenses (if applicable)
        1. If a police department employee moves to within 30 miles of the Town borders after receiving a final offer of employment, that individual may be eligible for a one-time payment of potential expenses.
        2. Guidelines for this payment are as follows:
          • In-state (Arizona) move under 90 miles: $250
          • In-state (Arizona) move over 90 miles: $500
          • Out-of state move: $1,500
        3. Travel Reimbursement (if applicable)
          1. We will reimburse travel costs related to testing activities that occur after you have received a conditional offer letter.  Must keep all receipts.
          2. The maximum daily reimbursement will be based on current GSA rates:
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          If you are having technical (computer-related) difficulties while completing the online application, please contact the governmentjobs.com "Applicant Support Line" at 1-855-524-5627.
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          JOB CLASSIFICATION SUMMARY

          Positions assigned to this class are responsible for performing a variety of semi-skilled technical and program related duties as required to support an assigned/or assigned Town program(s) as assigned. 


          DISTINGUISHING CHARACTERISTICS

          This is an intermediate level for Professional jobs and is a continuing level for career progression.  Work is designed to provide continued professional work experience, training and development and is focused on the use of specific knowledge of routine functional area to meet requirements and/or performance specifications within assigned discipline. Works independently referring complex issues to more senior professionals.

          Examples of Duties

          ESSENTIAL DUTIES

          The following are intended to describe core work functions of this classification.  While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town’s needs.

           

          • Monitors and keeps abreast of applicable Federal, state and local laws, codes, rules, regulations, standards, policies and procedures related to assigned programmatic area(s); identifies proposed changes and determines impact; communicates proposed and/or approved changes; monitors and assists in ensuring Town compliance.
          • Develops staff reports to Council and other Boards/Commissions; coordinates meetings; develops agendas; and provides information to appropriate internal staff for public posting. 
          • Assists with the preparation of budget reports; advises departments and divisions on budget problems, policies, and procedures and assists them in the maintenance of property and budgetary controls. 
          • Studies complex operational and/or programmatic problems and makes recommendations on improvements; evaluates recommended changes in organization, policy, and procedures and reports on the merits of the recommendations.
          • Researches and responds to inquiries and concerns; serves as liaison between residents and assigned department.
          • Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
          • Performs extensive research for special project or assigned programmatic area(s); collects information on operational and administrative problems and performs comprehensive analysis; synthesizes information and makes recommendations on policy issues; prepares comprehensive administrative, operational, and statistical reports or manuals for use by internal and/or external organizations.  
          • Prepares quarterly and annual reports applicable to assigned area of responsibility and submits to appropriate internal departments or external agencies; may serve as a liaison between applicable external agencies and the Town.
          • Prepares reports of program/division/department activities and trends.
          • Attends various meetings to function as a representative for a division/department/Town; coordinates division/department retreats and on-site trainings; facilitates and speaks at conferences and workshops; prepares and gives presentations.
          • Reviews, responds to and resolves a variety of requests or complaints from employees and/or the general public requiring interpretation of regulations, policies and procedures; research background and confer with management and legal counsel to determine the Town’s position on the issue; communicates with parties involved; coordinates/implements solutions to resolve problems.
          • Assists in the preparation and administration of division/department budgets; assists in the development, interpretation and administration of department goals, objectives, policies, and procedures.
          • Makes presentations to a variety of internal and external stakeholders.
          • Responds to requests for information from a variety of agencies, internal departments, and/or external constituents.
          • Performs related work as assigned.

          Typical Qualifications

          MINIMUM QUALIFICATIONS (at job entry)

          Education and Experience:  

          Bachelor’s Degree from an accredited college or university in Business Management, Public or Business Administration, Political Science, or a related field and 4 years of professional management support experience; or an equivalent combination of directly related education and experience. Master’s Degree preferred and may be substituted for 1 year of experience. 

           

          LICENSING/CERTIFICATION REQUIREMENTS 

          • None

          KNOWLEDGE

          • Municipal administration principles, practices, and procedures;
          • Principles, practices and techniques related to professional level oral and written communications;
          • Regulations in assigned area of responsibility;
          • Operational processes and procedures in assigned are of responsibility;
          • Complex mathematical calculations;
          • Reading, comprehending and applying complex technical, legal, scientific and other related documents;
          • Design principles in assigned area of responsibility;
          • Public involvement processes including meeting posting and notices, media, public relations, meeting organization, and open meeting laws;
          • Research and statistical methods and techniques used in public administration;
          • Project administration;
          • Customer service principles;
          • Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities;
          • Principles and practices in assigned area of responsibility;
          • Applicable Federal, state and local laws, codes, ordinances, rules and regulations.

          SKILLS

          • Planning, organizing, preparing, and presenting information, both verbally and in writing, for various audiences;
          • Performing complex integrative mathematical calculations;
          • Reading and interpreting complex technical, legal and scientific literature;
          • Administering contracts;
          • Listening and communicating effectively and tactfully with various audiences;
          • Exercising resourcefulness when addressing and resolving problems;
          • Making complex decisions and interpretation in accordance with established rules, policies and procedures;
          • Researching, analyzing, and preparing information and/or recommendations;
          • Maintaining confidentiality and exercising good judgment in handling sensitive information;
          • Analyzing complex data, drawing logical conclusions and make sound decisions and recommendations based on findings;
          • Interpreting, applying and explaining applicable Federal, state and local laws, codes, ordinances, rules and regulations;
          • Using computers and related software applications;
          • Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

          Supplemental Information

          OVERALL PHYSICAL STRENGTH DEMANDS:

          Physical Strength for this classification is indicated below with an "X"

          X

          Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

           

          Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

           

          Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

           

          Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

           

          Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

          PHYSICAL DEMANDS:

          C

          F

          O

          R

          N

          Continuously

          Frequently

          Occasionally

          Rarely

          Never

          2/3 or more time

          1/3 to 2/3 of time

          Up to 1/3 time

          < 1 hour per week

          Never occurs

          Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

          Physical Demand

          Brief Description

          C

          F

          O

          R

          N

          Standing

          Communicating with co-workers, observing work site, observing work duties

           

           

          X

           

           

          Sitting

          Desk work

          X

           

           

           

           

          Walking

          To other departments/offices/office equipment

           

           

          X

           

           

          Lifting

          Supplies, files

           

           

           

          X

           

          Carrying

          Supplies, files

           

           

           

          X

           

          Pushing/Pulling

          File draws, tables and chairs

           

           

           

          X

           

          Reaching

          For supplies, for files

           

          X

           

           

           

          Handling

          Paperwork

           

          X

           

           

           

          Fine Dexterity

          Computer keyboard, telephone pad, calculator, calibrating equipment

          X

           

           

           

           

          Kneeling

          Filing in lower drawers, retrieving items from lower shelves/ground

           

           

           

          X

           

          Crouching

          Filing in lower drawers, retrieving items from lower shelves/ground

           

           

           

          X

           

          Crawling

          Under equipment

           

           

           

          X

           

          Bending

          Filing in lower drawers, retrieving items from lower shelves/ground

           

           

          X

           

           

          Twisting

          From computer to telephone, getting inside vehicles

           

          X

           

           

           

          Climbing

          Stairs, step stool

           

           

           

          X

           

          Balancing

          On step stool

           

           

           

          X

           

          Vision

          Reading, computer screen, driving

           

           

           

           

           

          Hearing

          Communicating with co-workers and public and on telephone, listening to equipment

          X

           

           

           

           

          Talking

          Communicating with co-workers and public and on telephone

          X

           

           

           

           

          Foot Controls

          Driving

           

           

           

          X

           

          Other (Specify)

           

           

           

           

           

           

           

          MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:

          Insert

           

          ENVIRONMENTAL FACTORS:

          D

          W

          M

          S

          N

          Daily

          Several Times Per Week

          Several Times Per Month

          Seasonally

          Never

          Health & Safety Factors

          D

          W

          M

          S

          N

          Health & Safety Factors

          D

          W

          M

          S

          N

          Mechanical Hazards

           

           

           

           

          X

          Respiratory Hazards

           

           

           

           

          X

          Chemical Hazards

           

           

           

           

          X

          Extreme Temperatures

           

           

           

          X

           

          Electrical Hazards

           

           

           

           

          X

          Noise and Vibration

           

           

           

           

          X

          Fire Hazards

           

           

           

           

          X

          Wetness/Humidity

           

           

           

           

          X

          Explosives

           

           

           

           

          X

          Physical Hazards

           

           

           

           

          X

          Communicable Diseases

           

           

           

          X

           

           

          Physical Danger or Abuse

           

           

           

           

          X

           

          Other (Specify Below

           

           

           

           

           

           

           

           

           

           

















           

          PROTECTIVE EQUIPMENT REQUIRED:

          None

           

           

          NON-PHYSICAL DEMANDS:

          C

          F

          O

          R

          N

          Continuously

          Frequently

          Occasionally

          Rarely

          Never

          2/3 or more time

          1/3 to 2/3 of time

          Up to 1/3 time

          < 1 hour per week

          Never occurs

          Description of Non-Physical Demands

          C

          F

          O

          R

          N

          Time Pressure

           

           

          X

           

           

          Emergency Situation

           

           

           

           

          X

          Frequent Change of Tasks

           

           

          X

           

           

          Irregular Work Schedule/Overtime

           

           

           

          X

           

          Performing Multiple Tasks Simultaneously

           

          X

           

           

           

          Working Closely with Others as Part of a Team

           

          X

           

           

           

          Tedious or Exacting Work

           

          X

           

           

           

          Noisy/Distracting Environment

           

           

           

          X

           

          Other (Specify Below)

           

           

           

           

           












           

          PRIMARY WORK LOCATION:

          X

          Office Environment

           

          Warehouse

           

          Shop

           

          Recreation/Neighborhood Center

           

          Vehicle

           

          Outdoors

           

          Combination of Office, Vehicle and Field

           

          Other (Specify Below)

          Application Instructions

          A Town of Queen Creek electronic employment application is required for employment consideration. Obtain this by clicking on the link below or go to www.queencreek.org

          Apply Online