Human Resources Analyst
This is the first professional level classification responsible for performing entry to journey-level professional activities related to human resources. Incumbents use discretion in developing and implementing routine processes and/or programs. Incumbents serve as an HR generalist and may be assigned to specific HR functional areas such as recruitment, training, employee relations, wellness, diversity, equity and inclusion, safety and loss control, in addition to serving as an HR business partner for assigned departments handling departments’ recruitment, employee relations, disciplinary measures/investigations, and compensation/classification issues.
This is the entry to journey-level professional class in the Human Resources Analyst series. This class is distinguished from the Senior Human Resources Analyst by the performance of less complex duties. Assigned responsibilities within the series can include the following areas: recruitment; testing and selection; wellness; safety and risk management; employee relations; training and organizational development; classification and compensation; diversity, equity and inclusion, and special projects.
Appointment to the higher level within the flexible classification requires that the employee perform the full range of duties in the area of assignment for a minimum of two years as a Town of Queen Creek Human Resources Analyst, with only occasional instruction or assistance as new or unusual situations arise, and the employee is fully aware of the operating procedures and policies of the work unit.
- Examples of Duties
1. Develops and maintains strong customer relationships as they pertain to assigned departments, projects, programs and duties;
2. Interprets and explains Town administrative policies and procedures and other employment related laws and statues and responds to requests for information and assistance from employees, supervisors, department managers, outside agencies, and the public;
3. Conducts surveys and research to obtain and effectively analyze data and information to recommend solutions to various human resources issues; compiles, researches and analyzes data and information to assist management;
4. Plans, organizes, arranges, develops curriculum and provides training classes for Town employees or arranges and coordinates with outside vendors to provide training on variety of topics;
5. Chairs and/or participates in Town employee committees as assigned;
6. Provides assistance with employee relations, such as participating in investigations, analyzing and recommending solutions to resolve basic employee concerns and issues; conducts exit interviews;
7. Performs professional level recruitment functions by planning and developing recruitment strategies; recommends and coordinates selection procedures with departments, plans recruitment processing, prepares and creates job announcements and descriptions for various advertising sources, screens applications, develops criteria matrixes and ensures integrity of the recruitment and selection process; compiles and reviews interview questions, researches, develops, and administers tests and selection tools used in the recruitment process for various Town positions and evaluates results; schedules interview panels, facilitates interview and selection process; establishes eligibility lists; makes job offers; arranges drug and alcohol testing as required; coordinates the onboarding process;
8. Administers and/or assists with various programs including but not limited to Wellness Program, Maricopa County Travel Reduction Program, Mentoring Program, Annual Charity Campaign, Risk Management Program; Diversity, Equity and Inclusion, and other programs as assigned;
10. Assists with preparing job classification specifications to accurately describe duties, coordinates with department to ensure required qualifications meet job specifications; assists with job evaluation including job audits and recommends classification and pay grade assignments; writes reports recommending classification and pay grade assignments;
11. Performs other duties of a similar nature or level.
- Typical Qualifications
Training and Experience (positions in this class typically require):
Bachelor's Degree in human resources, business administration, public administration or a directly related field and three years of professional level human resources experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Preferred qualifications include three years of professional level human resources experience in the Public Sector.
- Supplemental Information
Knowledge (position requirements at entry):
- Principles and practices of public personnel management, ethics and professional standards;
- Organization development theories and applications;
- Compensation theories and processes;
- Classification procedures, objectives, and techniques;
- Training methods, programs, and techniques;
- Employee involvement strategies;
- Performance management methods;
- Federal and state employment laws and regulations;
- Workplace injury and occupational illness compensation laws and programs;
- Strategic planning and budgeting principles;
- Project management/concepts and application;
- Statistical concepts and methods;
- Customer service principles;
- English grammar, spelling and punctuation;
- Computer software including word processing, spreadsheets and database applications;
Skills (position requirements at entry):
- Planning and implementing employee wellness program;
- Assessing, analyzing, identifying and implementing solutions to complex problems;
- Training methods, adult learning processes, and diversity concepts and applications;
- Conducting comparison and statistical analyses;
- Formulating reports, composing correspondence, and effectively communicating with all levels of staff and the general public;
- Performing extensive research, making independent analysis, and reporting findings;
- Technology and HR information systems to support HR activities;
- Developing and implementing a variety of programs;
- Techniques to assess program effectiveness;
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.